Privacy Policy for Zubarah

When you message Zubarah on WhatsApp to enquire about chartering yachts and boats from 600 AED to 18,900 AED per hour, we collect your phone number, name, preferred departure location (Dubai Marina or Dubai Harbour), and charter details. These details include requested trip duration (minimum 2 hours), guest count, catering selections, or add-ons like water sports and DJ setups. If you proceed with a charter, we process payment details to collect the required 30 % deposit that confirms your date. No passport or ID is needed to board, so we do not collect personal identity documents.

Our website uses standard cookies and analytics tools to review technical performance and page traffic patterns. These tools record basic metrics such as your browser type, device details, and pages visited on boat-dubai.com. We do not store financial profiles or track personal activity outside our website. You can disable cookies directly through your web browser settings at any time without affecting your ability to contact Zubarah on WhatsApp or proceed with chartering any of our 88 vessels.

You have the right to request access to the personal data we hold about your charter enquiries or completed bookings, as well as the right to request its correction or deletion. Because we operate exclusively through WhatsApp, all data requests, enquiries, and date updates are managed directly in the chat window. Simply send a message using the WhatsApp button on our website between 9:00 and 23:00 GST, and our team will respond within 15 minutes to address your request promptly.

We use your details strictly to organize your trip, arrange included services like fuel, captain, crew, towels, life jackets, soft drinks, and ice, and prepare any requested extras such as BBQ menus or transfers. Your contact details allow us to reply within 15 minutes between 9:00 and 23:00 GST daily. If severe weather prevents sailing, we use your message thread to agree a new date or issue a refund as you choose. We do not use your information to send unsolicited promotional messages or share your details with external marketing companies.